We've moved to ServiceTrade Academy!
This site will be retired at the end of the year. To get started with ServiceTrade Academy, contact your CSM or submit a support ticket.
STOP: This course is intended for technicians using the advanced features of our mobile apps. If you are an office user of ServiceTrade and have not yet completed the ServiceTrade Office Certification course, please do so before moving on. For techs, we recommend completing the ServiceTrade Mobile App for Android and Apple iOS Certification first.
Students learn how to use advanced features on the ServiceTrade Mobile App, Web App View, InspectionManager App, SalesManager Survey App, and PartsManager App in self-paced online learning courses that can be started, stopped, and resumed at any time. Users watch videos and follow along in the application installed on their mobile device or in the web app.
The course explains why each step in our applications are important and how it impacts other users in the company — and ultimately your customers.
The course is updated regularly as new features are added to the app, helping existing users keep up to date.
Advanced Web App View Features
What is Web App View?
Blank Paperwork for Apple iOS
Blank Paperwork for Android
Managing Appointments and Services
Creating Jobs (On-Call)
Field Quoting
Mobile App Advanced Features
Creating and Sending Invoices
Tasking (Premium/Enterprise Only)
Service Timecard - Submitting Timecards for Approval Using the Mobile App
InspectionManager App
SalesManager Survey App
PartsManager Mobile App
Technician Feedback Survey